To qualify for any of the Enterprise or Office 365 Nonprofit plans, you must hold recognized charitable status in your country and sign Microsoft’s non-discrimination policy. Qualified nonprofits can receive Office 365 Nonprofit as a donation or upgrade to advanced features at a significant discount. O nce you have decided on the best plans for your organization it's time to Enabling New Office 365 Services. If you’re looking for general info about GDPR, see the GDPR section of the Service Trust portal. This article provides steps for how to delete personal data from the device or service and can be used to support your obligations under the GDPR. For a broader description, service licensing and FAQ, please review the Microsoft Cloud App Securitydocument Microsoft Data Security and Privacy. Microsoft Cloud App Security integrates with most of the Microsoft solutions offering and is designed to provided simple deployment, centralized management, and innovative automation capabilities. It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyber-threats across all your cloud services. Read about this change in our blog post.Microsoft Cloud App Security is a multi-mode Cloud Access Security Broker (CASB). To provide feedback on documentation you must first create a GitHub account. Product feedback: Send feedback to feedback: Our new feedback system is built on GitHub Issues. Provide feedback using one of the following options: The Defender for Cloud Apps team is always eager to hear your thoughts about our product. Additional resourcesĭownload the Defender for Cloud Apps datasheet Troubleshooting Microsoft Defender for Cloud Apps statusĬheck the current status of Microsoft Defender for Cloud Apps. On the Help + support page you can view the list of Recent support requests, and select them to view additional details. Sign in to Azure with your admin credentials, select the ? icon in the upper-right corner of the portal, and then select Help + support to go to the Azure Help + support page. You can view a support request from within the Azure portal. Note: If you have a billing or subscription question, you can open a case to get support through the Microsoft 365 admin center. Review the information, verify that it is correct, and then choose Create to submit your support request. On the Details tab, fill out the details for your problem, the support method, your contact information, and then click Next: Review + create. Subject: Briefly describe the issue that you are having Problem subtype: Choose the problem subtype from the drop-down menu Problem type: Choose your problem type from the drop-down menu Service: Microsoft Defender for Cloud Apps On the Basics tab, for most support issues, choose the following options: On the Azure Help + support page, select Create a support request. Sign in to the Azure portal with your adminĬredentials, select the ? icon in the upper-right corner of the portal, and then select Help + support to go to the Azure Help + support page. Select support request to create a new support request that opens to the Basics tab of the Azure Help + support page by following the protocol below.įor technical support with third-party products that work with Microsoft Defender for Cloud Apps (for example, Box, Salesforce, and Google Workspace) contact the supplier of that product first. To create a support request, your account must be assigned one of the following administrator roles in Azure Active Directory: Phone support and online billing support are availableĪs an admin, you can use the Help + Support option to file an online support request for Defender for Cloud Apps from the Azure portal. Online technical support is available in English and Japanese. Support is available both online and by phone for paid and trial subscriptions. Microsoft provides global technical, pre-sales, billing, and subscription support for Microsoft Defender for Cloud Apps. Manage support requests for Defender for Cloud Apps This article describes the available support and troubleshooting options for Defender for Cloud Apps. For more information about these changes, see Microsoft Defender for Cloud Apps in Microsoft 365 Defender. Microsoft 365 Defender will be the home for monitoring and managing security across your Microsoft identities, data, devices, apps, and infrastructure. This will simplify workflows, and add the functionality of the other Microsoft 365 Defender services. The Microsoft 365 Defender portal allows security admins to perform their security tasks in one location. Microsoft Defender for Cloud Apps (previously known as Microsoft Cloud App Security) is now part of Microsoft 365 Defender.
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